What to know before we start

No. Explain in plain language how the work is done today: who is involved, which software they use, and where delays or errors occur. We will define the first release together.

We discuss the current process, software, data, and the problem to solve. Afterwards, we suggest a sensible next step: a short process review, a prototype, or the first working release.

Yes. We can choose one clearly defined area and launch a working version with real data. This usually takes 1–3 weeks.

A good starting point is a process where repetitive work takes significant time, errors affect operations, and the result can be checked against clear measures after launch.

We first agree on the first release: its functions, integrations, and user roles. We then quote the price and payment schedule. Any new requirements are estimated separately before they enter the plan.

One small process typically takes 1–3 weeks. A system with several roles, data migration, and integrations starts from one month. Larger projects are delivered in stages so that the first useful release is available sooner.

The first-release scope is agreed before development begins. New ideas are estimated separately and, once approved, added to the current or next stage.

The handover is defined before work starts. It may include the running system, credentials, instructions, documentation, data migration, training, and source code.

Before estimating the work, we review the available exchange methods: API, database access, or files. We then document the integration, its constraints, and the scope of work.

On your server or in the cloud. The choice depends on access requirements, data storage, backups, and operating costs. We settle this before development begins.

We work with APIs, database access, file exchange, and equipment interfaces. Before estimating the work, we review the documentation, access restrictions, and sample data.

We grant only the permissions required, separate access by role, and keep secrets and passwords outside the source code. Backups, activity logs, and data location are configured to match the project requirements.

Software rights and the materials to be handed over — including source code, credentials, and documentation — are defined in the contract before work starts. The contract also sets out how business data is stored and transferred.

For a small process, a demonstration and a short guide are usually enough. If the system has several roles, we run training and review the interface with the future users.

We test the key scenarios with real data, update the instructions, and agree on the next set of tasks. The system can remain under support or be handed over, depending on the chosen arrangement.

We agree in advance when requests are accepted, the expected response time, and what counts as a critical incident. Routine improvements are planned separately.

When another specialist may take over, the project handover includes source code, credentials, and technical documentation. The exact set of materials is defined in the contract before work starts.